Visiting Valley Hospital
COVID-19 Visitor Restrictions
Consistent with community efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones.
Visiting hours are established to provide time for staff to care for patients and for patients to rest. However, should established times pose a problem for you, a nurse may be able to assist in providing alternative times.
To reduce the risk of infection for both patients and our younger visitors, we ask that children under the age of 12 remain with a trusted family member or friend in a waiting area of the hospital.
The number of visitors is limited to two at a time to provide a more comfortable environment for everyone.
The Gift Shop
The gift shop is located on the first floor near the front entrance and features an assortment of gifts, plants, reading materials, snacks, stamps and some personal items.
You may contact the gift shop at 702-388-4747 to place a gift order for a patient. You can also shop online and get free same-day delivery from the gift shop directly to patients in the hospital. As a reminder, fresh flowers are not permitted in the intensive care units.
Patient Visitation Rights
All patients (or their support person, where appropriate) shall have the right, subject to his or her consent, to receive the visitors whom he or she designates, including, but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend, and the patient (or their support person, where appropriate) shall have the right to withdraw or deny such consent at any time; (2) patient visitation rights shall not be restricted, limited or otherwise denied on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability; 3) all visitors shall enjoy full and equal visitation privileges consistent with patient preferences.
General Visiting Hours
General visiting hours are from 11 a.m. to 8 p.m. daily. Extended visiting hours may be arranged at the discretion of the patient's physician and nurse. Visitors may be asked to leave a patient's room during tests and treatments.
Intensive Care Unit Visiting Hours
Visitors may visit ICU patients anytime except 6 to 8 a.m. and 6 to 8 p.m.
Free parking is available near the Emergency Department entrance. To enter through the front entrance off Shadow Lane, visitors are encouraged to park in the lot north of the hospital, on the northwest corner of Shadow and Pinto Lanes.
Our café is open daily with a variety of entrees, salads and snacks. Vending machines are located throughout the first floor of the hospital, and our Gift Shop includes an assortment of snacks.
Automatic Teller (ATM)
For your convenience, an ATM is located near the Emergency Department.
The gift shop is located on the first floor near the front entrance and features assortment of gifts, plants, reading materials, snacks, stamps and some personal items. You may contact the gift shop at 702-388-4959 to place a gift order for a patient. As a reminder, fresh flowers are not permitted in the intensive care units.
Chapel of All Faiths
The chapel is located on the first floor near the front entrance. Food, beverages and cell phone usage are not permitted in this area.
Valley Hospital Medical Center is a nonsmoking facility. Those who wish to smoke must exit the hospital and smoke only in designated areas.
Because of our concern for our patients, visitors and staff, we use special care to prevent the spread of germs in the hospital. It is important that everyone wash their hands thoroughly whenever they enter or leave a patient room. Hand sanitizers are also located throughout the hospital for public use.