Important Coronavirus Update

Coronavirus Disease 2019, or COVID-19, is a new respiratory virus first identified in Wuhan, Hubei Province, China. The World Health Organization (WHO) recently declared COVID-19 a global pandemic. If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office. For more information regarding the coronavirus, visit the Centers for Disease Control and Prevention (CDC) website.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.

Hospital Services and Programs

The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed. We are taking proactive steps to keep our patients and team members safe while serving the needs of our community. We are actively monitoring and responding to all recommendations made by the CDC and our local Health Authority.

  • Our Emergency Department treats individuals for emergency medical conditions. If you have fever and/or cough symptoms consistent with the virus and desire to seek medical attention, call your primary care provider or visit an Urgent Care Center.
  • Routine appointments or testing at the hospital will be rescheduled.
  • Most community health education programs offered by the hospital in the near term have been canceled/postponed; please follow the hospital on Facebook for updates.

Visitation Guidelines

The following is in effect until further notice:

Visitation has been suspended for the health and safety of everyone in our care. Visitors are not permitted in the hospital, including the ED (with limited critical exceptions*).

  • Labor and Delivery: 1 support person who may stay overnight
  • Post-partum: 1 support person who may stay overnight (OB patients/families who cannot secure child care for older children should contact the facility before picking up newborns or mothers)
  • NICU: 1 support person who may stay overnight
  • Pediatrics: 1 support person who may stay overnight
  • Certain compassionate care/end-of-life situations. In these cases, visitors will be limited to a specific room only. Please contact the nursing unit for additional information.​
  • All visitors will undergo a health screening.
  • Outpatient Services, including Outpatient Surgery: Only patients are allowed in the hospital for their outpatient needs, including surgery. Visitors are asked to wait in their vehicles or return at the appropriate time to pick up their family member or friend.
  • All Valley Health System Medical Records Departments will remain closed to the general public. Please read this document for information on how to obtain your medical records.

*All visitors should use hand sanitizing gel (or wash their hands) upon entering the facility and entering and exiting a patient room.

Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.

Prevention

The CDC recommends individuals and families follow everyday preventive measures.

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home when you are sick with respiratory disease symptoms.
  • The CDC does not recommend that people who are well wear a face-mask to protect themselves from respiratory illnesses, including coronavirus. You should only wear a mask if a healthcare professional recommends it or if you have the virus and are showing symptoms.

Additional Resources

Donations needed

Our staff of healthcare providers is currently equipped to keep patients and our workers safe. However, it is expected that over the next few weeks, we will need additional personal protective equipment (PPE) including non-surgical face masks. If you are interested in providing hand-sewn masks to our facility, kindly follow the provided user-friendly instructions: